1-800-882-9273
BEST
SERVICE:
FASTEST! SAFEST! FREE SHIPPING
PRODUCTS:
EXCLUSIVE ARTISTIC AWARDS
PRICE:
DIRECT MANUFACTURER•BEST VALUE
General Terms and Ordering Guidelines
Over/Under runs
There can be a 10% more or less billed for cus-
tom orders in this case.
Ordering
1. Check list
a. Artwork b. Product number c. All word-
ing
d. Payment agreed f. Proofed and signed
order
e. Order by fax or e-mail and call to confirm
receipt
Samples
1. Random samples are sold at catalog price.
2. Spec Samples are made at $75 per hour
plus tooling.
3. All sample fees are refunded towards order
if placed.
Production Times
1. Awards Stock 1-3 working days. 24-hour
express service available.
2. Awards custom 5-10 working days or as
quoted
3. Gifts in stock 1-3 working days. 24-hour
express service available.
4. Gifts custom 10-20 working days or as
quoted
5. Signs in stock 1-3 working days
6. Signs in custom 10-20 working days or as
quoted
7. Promotional Products 10-20 working days or
as quoted
Production Minimums
1. Awards/gifts/signs/Promos in stock 1 pieces
2. Awards/gifts/signs/promos custom 100 piece
Personalization
1. Trophies Free engraving. Ind Names add
$.50ea
2. Medallions add $.75ea. + Ind Names add
$.50ea
3. Plaques/acrylics/gifts/promos first 30 letters
Free
$.20 for each additional letters
4. Logos add $45 must be digitally ready refer
to Artwork
Easy Ordering
1. Quanity, Product Code, Wording,
Price
2. Payment by credit card, cash, check
or pre approved PO
3. Order by e-mail, Fax or Phone
Business Hours
10:00am Thru 6:00pm Central Stan-
dard time Monday Thru Friday
9:00am Thru 1:00pm Central Standard
time Saturday
Artwork
1. We provide in-house graphic service
for customers who do not have the
approiate artwork. Please see “Set Up
Charges” for hourly rate.
2. If you already have your art design
we can receive it by
a. Black and White Vector art. We do
not accept rasterized
images such as JPEG, TIFF, TGA,
GIF, PSD, ETC
We accept the above formats for
offset color paper printing.
No Artwork can be accepted with
“placed” or Linked” images.
b. You may submit your art on CD in
the following formats
1. Corel draw 2. Freehand 3.
Illustrator
4. Photo shop (for offset color paper
printing only)
c. With customer supplied art provide
and follow with design
1. Screen font used
2. Black & White faxed hard copy
printout of layout
d. For names and personalizations
only, Use (no graphics)
1. Microsoft Word 2. Microsoft
Excel
Quotations
1. Quotations are based on material,
time and capacity, henceforth
all quotations are good for 10 days.
Awards Depot
2595 Waldrip Rd
Madisonville, TX 77864
936.349.0300
Rush Orders
1. Awards/gifts/signs/promos in stock 15%
2. Awards/gifts/signs/promos custom 50%
Set up charges
1. Awards/gifts/signs/promos in stock $5
2. Awards/gifts/signs/promos custom $75
3. Artwork $75 per hour
4. Drop ship labels $5
Shipping
1. Orders are F.O.B our factory or as quoted
2. Orders Prepaid over $100 free shipping or
as quoted
3. Drop shipments are billed for shipping &
handling
4. Labels with contents are billed at $5.00 ea
5. Tracking numbers are e-mailed for your
convenience,
you must track your shipment for delivery
& location
status
Damaged Products
1. Carefully inspect your order immediately to
assure damage did not occur in shipment
2. Customer must report damage to carrier
within 24 hours
3. Customer must make claim with carrier in
city where
damage is claimed.
Payment Methods
1. Prepay check or credit card
2. 50% down & balance on ship, check/credit
card
3. Net 10 with approved credit check or credit
card
4. Add 5% for credit card orders
